Delivered in full, on time.
DIFOT is a performance measurement that tells us how consistently we’re delivering completed orders within promised timeframes. It’s hard to be perfect all the time, but we aim to be consistently above 95%.
Net Promoter Score is a monthly reality check on the Motus customer experience involving a simple survey of randomly selected customers.
MOTUS on Service,
WE KEEP YOU MOVING
UNBEATABLE SERVICE // UNQUESTIONABLE QUALITY // UNDENIABLE VALUE // DESIGNED AND MADE IN NEW ZEALAND